Class Detail
CNA Course - Dealing with Difficult Families
This course will go over how to identify and avoid conflicts with families, how to deal with difficult family members and when to get the nurse or supervisor involved. In addition, the class will go over tools to diffuse potentially volatile situations.
Please Note: Students who arrive after the 15 minute grace period will NOT be allowed to attend the course.
Professional attire/scrubs are expected to be worn when attending any Flex Ed course.
Please note processing of certificates may take up to two weeks.
Date:
- Monday, February 19, 2018
Time: 10:30am PST - 12:30pm PST
Location: Parkview Community Hospital
Classroom: Large Conference Room
Alternate Course Location: Sherman Building
Address: 3900 Sherman Drive, Riverside, CA - 92503
Phone: 951-688-2211 ext #2599
Course fee: | $40.00 (includes book/materials) |
To register for a class you must log in. If you do not have a Flex Ed Profile, please register here.