Class Detail
CNA Course - Dealing with Difficult Families
This course will go over how to identify and avoid conflicts with families, how to deal with difficult family members and when to get the nurse or supervisor involved. In addition, the class will go over tools to diffuse potentially volatile situations.
Please Note: Students who arrive after the 15 minute grace period will NOT be allowed to attend the course.
Professional attire/scrubs are expected to be worn when attending any Flex Ed course.
Date:
- Tuesday, December 6, 2016
Time: 8:00am PST - 10:00am PST
Location: Alhambra
Classroom: Community Room
Address: Basement, 100 S. Raymond Ave., Alhambra, CA - 91801
Course fee: | $40.00 (includes book/materials) |
To register for a class you must log in. If you do not have a Flex Ed Profile, please register here.